Returns

Returns

Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Due to sanitary reasons and to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We are unable to accept any item not in its original condition, is damaged or missing parts for reasons not due to our error. To complete your return, proof of purchase is required.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at nailbuys@gmail.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@esobeauty.com.

Shipping

To return your product, you should mail your product to:

12212 Sag Harbor Ct #2, Wellington FL 33414

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.